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Purpose

– The purpose of the article is to share certain findings of a five-year investigation.

Design/methodology/approach

– It draws upon under-pinning research reports and analysis of early adoptions of what the evidence suggests is the most affordable route to high performance organisations.

Findings

– Many corporate culture change programmes are unnecessary if their purpose is to quickly change behaviours and can be problematic in organisations that need to embrace a diversity of cultures and a variety of approaches and behaviours across different functions and business units.

Practical implications

– Performance support can be a cost-effective way of changing behaviour, ensuring people remain current and competitive and delivering multiple objectives without requiring a change of culture or structure.

Originality/value

– The article suggests that a “new leadership” and shift of emphasis is required.

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