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Purpose

– This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

– This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

– The hospitality industry has long been regarded as a tough one to stick around in for too many years. One immediately thinks of long hours, working at the convenience of often dissatisfied tourists, and of a short-term approach with a move out of the industry after a few years. Whether it is working for a hotel or managing events, it has never been a job of choice for the faint hearted.

Practical implications

– The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

– The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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