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Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Design/methodology/approach
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Findings
Only by allowing consumers to make a genuine human, emotional connection will a brand establish themselves as a favorite brand. A strategy that combines modern PR and modern HR is required to capture people’s imaginations.
Originality/value
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© Emerald Group Publishing Limited
2016
Emerald Group Publishing Limited
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