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Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Serving customers with combined product and service packages can generate valuable opportunities for manufacturing firms. Through the development of appropriate strategies and investment in key changes needed, organizations can exploit the considerable scope that servitization enables.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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