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Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Using social media platforms in a creative and engaging way can help companies not only achieve good relationships with their customers, but with other businesses as well.

Research limitations/implications

Businesses should engage with social media for international connections, adopting marketing strategies for specific customers and industries. They should also find a balance between physical and social networking.

Practical implications

A revolutionized marketing strategy in which businesses can become global leaders through strong networks.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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