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Keywords: Active listening to customers
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Journal Articles
Group think or shared endeavors?: Using active listening and knowledge co-creation with customers to boost sustainability and green credentials
Available to Purchase
Journal:
Strategic Direction
Strategic Direction (2023) 39 (2): 20–21.
Published: 10 January 2023
... and places the articles in context. Findings Active listening to customers can help drive eco-knowledge and the adoption of green and radical innovations. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most...
