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Journal Articles

GE turns green (General Electric)

Strategic Direction (2006) 22 (2)

https://doi.org/10.1108/sd.2006.05622baf.010

Published: 01 February 2006

... scorecard Intangible assets Intellectual capital Performance measurement (quality) Change management Entrepreneurs Experience Middle managers Social interaction Strategic planning Bonuses Directors Income tax Redundancy Remuneration Business policy Business support services Small to medium...

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Journal Articles

Narrowing the credibility gap, or, managing the art of the promise

C. Anderson

Strategic Direction (2006) 22 (2)

https://doi.org/10.1108/sd.2006.05622baf.008

Published: 01 February 2006

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Journal Articles

The top ten excuses for bad service (and how to avoid needing them)

D. Dickson

Strategic Direction (2006) 22 (2)

https://doi.org/10.1108/sd.2006.05622baf.009

Published: 01 February 2006

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Journal Articles

Learning through alliances: General Motors and NUMMI

A.C. Inkpen

Strategic Direction (2006) 22 (2)

https://doi.org/10.1108/sd.2006.05622baf.011

Published: 01 February 2006

... management Balanced scorecard Intangible assets Intellectual capital Performance measurement (quality) Change management Entrepreneurs Experience Middle managers Social interaction Strategic planning Bonuses Directors Income tax Redundancy Remuneration Business policy Business support...

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Journal Articles

SME perspectives on business support services: the role of company size, industry and location

H. Boter

Strategic Direction (2006) 22 (2)

https://doi.org/10.1108/sd.2006.05622baf.007

Published: 01 February 2006

... measurement (quality) Change management Entrepreneurs Experience Middle managers Social interaction Strategic planning Bonuses Directors Income tax Redundancy Remuneration Business policy Business support services Small to medium-sized enterprises SME perspectives on business support...