... and places the articles in context. Findings Digital technologies can increase business value and deliver a competitive advantage. Organizations can exploit the potential more fully by creating an appropriate IT strategy, aligning it with the business strategy and ensuring that systems and solutions...

... Emerald Publishing Limited Licensed re-use rights only Business value Offshore ITO Success factors Governance strategy Strategic ITOs, as with outsourcing in general, succeed most when the outsourced functions achieve the sweet spot of adding real value to the client’s core business...

... , J. and Li , F. (2017), “ Grasping the business value of online communities ”, Journal of Organizational Change Management , Vol. 30 No. 3 , pp. 396 - 416 . However, very often these intangible benefits are a basis for the coexistence of, and relationship between, online...