... and places the articles in context. Findings Companies operating within highly uncertain environments should seek to build and strengthen competitive intelligence systems. Such developments can subsequently help identify appropriate competitive strategies for respective heterogeneous and hostile market...

... and places the articles in context. Findings This research paper concentrates on the role of competitive intelligence (CI) in strategy formulation, and aims to understand how to make CI practices the most effective. The results revealed that the studied companies were using CI on an operational level...

... to the “knowledge pool”. © MCB UP Limited 2003 Knowledge management Competitive intelligence Wella AG We’ve all heard the story of how one manager tapped into a knowledge source within his organization, followed it up and saved the business $20,000 based on this knowledge solution. But what...