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Keywords: Complacency
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Journal Articles
Overcoming the complacency trap: How organizational mindfulness drives organizational flexibility and performance
Available to Purchase
Journal:
Strategic Direction
Strategic Direction (2025) 41 (6): 8–9.
Published: 04 August 2025
... Organisational mindfulness Complacency Individuals are creatures of habit; when a routine is beneficial, we tend to stick to it and rarely stray unless something happens to provoke this. The business equivalent is termed organizational inertia. This is when organizations are stuck in their routines...
