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Keywords: Cost of quality
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Journal Articles
Journal:
Strategic Direction
Strategic Direction (2023) 39 (12): 17–19.
Published: 26 October 2023
... and exploration of how various firm and employee-related attributes might influence CoQ are among other possibilities. The review is based on “The influence of competitive strategy and organizational structure on the cost of quality in food and beverage (F&B) companies” by Christina Dimitrantzou...
Journal Articles
Journal:
Strategic Direction
Strategic Direction (2003) 19 (8): 34–36.
Published: 01 September 2003
... on its prime target – the customer. © MCB UP Limited 2003 Quality management Cost reduction Cost of quality Customer requirements Customer satisfaction There can be little doubt that Six Sigma is far more than just another novelty concept, and can be regarded as a major innovation...
