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Keywords: Customer feedback
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Journal Articles
Journal:
Strategic Direction
Strategic Direction (2012) 28 (6): 28–31.
Published: 13 April 2012
.... It was acquired by the directories Yell group two years ago. Visitors might just search for information or they can establish a profile, with pages not unlike such Web 2.0 applications as Facebook. Consumer attitudes Customer feedback Customer loyalty Online communities Social media Web sites...
Journal Articles
Journal:
Strategic Direction
Strategic Direction (2011) 27 (10): 12–15.
Published: 20 September 2011
... effectiveness Advertising research Consumer research Conversations Customer feedback Digital television Internet Videos Web 2.0 “I never watch commercial television. There are too many adverts and they're a distraction.” That was once the proud, if somewhat pompous, claim of some British TV...
