Keywords: ISO 9000 series
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Journal Articles
Strategic Direction (2005) 21 (10): 18–21.
Published: 01 October 2005
...: “There is no unique model for a good TQM program and TQM is a network of interdependent components, namely critical factors, practices and tools.” © Emerald Group Publishing Limited 2005 Project planning Total quality management ISO 9000 series Leadership Automotive industry Strategic planning...

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