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Keywords: Information Technology
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Journal Articles
How SMEs might unlock growth: Stakeholder engagement provides the key
Available to Purchase
Journal:
Strategic Direction
Strategic Direction (2025) 41 (8): 24–27.
Published: 02 October 2025
... only SMEs Environmental sustainability Information technology Stakeholder engagement In today’s business world, “stakeholder engagement” has become one of the most talked-about terms. Large corporations have long been pressured to involve investors, regulators, employees and communities...
Journal Articles
Leveraging it capabilities and strategic flexibility: Becoming long-term industry leaders
Available to Purchase
Journal:
Strategic Direction
Strategic Direction (2024) 40 (9): 1–3.
Published: 28 October 2024
... to achieve greater flexibility and cohesion. Firms should utilize a combination of reactive and proactive strategies to place themselves in a position to react and find gaps of opportunity before competitors quickly. Information technology Competitive advantage Strategic flexibility...
Journal Articles
Robotic process automation and AI: A resource-based enhanced future
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Journal:
Strategic Direction
Strategic Direction (2024) 40 (1): 23–24.
Published: 04 January 2024
... only Resource-Based View Information Technology Technology Artificial Intelligence Robotic Process Automation Automating human processes has proven to significantly impact firms by optimizing funds, resources, and time. A firm is expected to optimize in the modern market to maintain...
Journal Articles
Aligning with success: Adopting strategic alignment to improve decision effectiveness
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Journal:
Strategic Direction
Strategic Direction (2021) 37 (1): 35–37.
Published: 01 December 2020
... best, most pertinent information and presenting it in a condensed and easy-to-digest format. © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Strategic alignment Decision effectiveness Information technology Public organizations SEM The world...
Journal Articles
Tail wagging the dog?: The role of technology in new service development
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Journal:
Strategic Direction
Strategic Direction (2020) 36 (2): 10–12.
Published: 10 January 2020
... some of the world’s leading organizations. What is original/value of paper? The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format. Information technology New...
Journal Articles
Making an organization more flexible and agile: The significance of information technology and open innovation
Available to Purchase
Journal:
Strategic Direction
Strategic Direction (2018) 34 (11): 23–25.
Published: 16 October 2018
... consequence is the growing emphasis on the need for strong information technology (IT) prowess. However, various other factors could affect how OI mediates the relationship between IT and OA. The predominance of IT use in business within a specific economy could be significant, as might variation...
Journal Articles
IKEA has the last laugh: Retail giant turns around its supply chain planning
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Journal:
Strategic Direction
Strategic Direction (2014) 30 (3): 16–18.
Published: 04 February 2014
... ”, Supply Chain Management: An International Journal , Vol. 18 No. 3 , pp. 337 - 350 . © Emerald Group Publishing Limited 2014 Information technology Supply chain management Centralization implementation IKEA Planning Supply chain Say what you like about IKEA, it attracts...
Journal Articles
Peter Drucker, teacher and guide
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Journal:
Strategic Direction
Strategic Direction (2013) 29 (10): 19–20.
Published: 16 September 2013
... about this essay. Early in my career as I was exploring the wondrous new field of information technology (IT), the good professor showed the way with his “Technology, Management, and Society” (1970) essays. Peter Drucker was always ahead of his time in thinking through the implications of today's events...
Journal Articles
Big data needn't be a big headache: How to tackle mind‐blowing amounts of information
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Journal:
Strategic Direction
Strategic Direction (2012) 28 (8): 22–24.
Published: 01 August 2012
... technology Competitive advantage Data centres Data handling Data mining Data processing Digital storage Information professionals Information technology When English philosopher Francis Bacon said knowledge is power he left us with a quotable quote that has stood the test of time – well a few...
Journal Articles
Making social media join the workforce: Technologies can play a big part if businesses do their homework
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Journal:
Strategic Direction
Strategic Direction (2012) 28 (6): 20–23.
Published: 13 April 2012
... technology. In addition to telephone, video conferencing and e‐mail, they also examined instant messaging and blogging. © Emerald Group Publishing Limited 2012 Banking Employee attitudes Information technology Media richness theory Online communities Social communication technologies...
Journal Articles
Big Brother joins our shopping trips: Snooping on buying habits is big business
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Journal:
Strategic Direction
Strategic Direction (2012) 28 (5): 19–21.
Published: 13 April 2012
... of us protest: “None of your business!” And some of us refuse to reveal that information, or start campaigns demanding that we should not have to. Consumer behaviour Consumer choice Information technology Marketing information Market segmentation New products Privacy Retailing Sales...
Journal Articles
MicroLink strategy drives innovation: Estonian IT company plays catch‐up with competition
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Journal:
Strategic Direction
Strategic Direction (2012) 28 (2): 26–28.
Published: 13 January 2012
...‐making and innovation to find out what kinds of factors influence strategic decisions that lead an organization to innovate. Estonia Innovation Strategic decisions Information technology External environment Organizational capabilities Corporate strategy IT company When people...
Journal Articles
Innovate or die: Why innovation is the key to business success in a changing world
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Journal:
Strategic Direction
Strategic Direction (2011) 27 (7): 12–14.
Published: 24 May 2011
... and presents them in a fresh way © Emerald Group Publishing Limited 2011 Innovation Research and development Information technology trust Another aspect of modern innovation is that it may involve external as well as internal collaboration. Formerly most firms involved in R&D...
Journal Articles
The rise of offshore outsourcing to India: Distinctive capabilities and low labor costs
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Journal:
Strategic Direction
Strategic Direction (2004) 20 (5): 14–16.
Published: 01 May 2004
... Outsourcing of information technology (IT) and financial services has changed enormously over the past decade. To date, India has been the principal winner in this offshore techno‐shift. Buoyed by the rise of data networks and satellite communications, the country has witnessed a boom in software...
Journal Articles
IBM’s great innovations: How Big Blue stays ahead by keeping up with the times
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Journal:
Strategic Direction
Strategic Direction (2004) 20 (5): 11–13.
Published: 01 May 2004
..., now in charge of IBM’s integrated supply chain, slashed $3 billion off company costs. One thing’s for sure. The buzzword at IBM right now is innovation, and it’s something that they’re doing well. Customer satisfaction Customer requirements Cost reduction Innovation Information technology...
Journal Articles
Future belongs to the real innovators: Rewards for long‐term thinking are clear
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Journal:
Strategic Direction
Strategic Direction (2003) 19 (11): 17–20.
Published: 01 December 2003
... Textiles Internet New product development Information technology Teamwork Telecommunications industry The idea that investors are only interested in short‐term results carries more than a grain of truth. It does, however, begin to look a little bit shaky when the fortunes of DuPont are examined...
Journal Articles
Delivering innovation to the doorstep: Research highlights the importance of the delivery process not just the product
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Journal:
Strategic Direction
Strategic Direction (2003) 19 (9): 33–35.
Published: 01 October 2003
... in North America, Europe, Asia and Latin America (www.boozallen.com). © MCB UP Limited 2003 Supply chain management BPR Information technology Financial performance Delivery performance The importance of supply chain management (SCM) has grown steadily, as managers recognize...
Journal Articles
Visa, First American and space age banking : How top firms are using IT to move finance forward
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Journal:
Strategic Direction
Strategic Direction (2003) 19 (9): 24–26.
Published: 01 October 2003
... of its competitors. Managers appreciated that they would need to develop knowledge and understanding of customer needs and improve customer service if profits were going to improve. Again, the whole venture would have been impossible without IT mechanisms. Information technology Banking...
Journal Articles
A tale of two systems at MediaOne and AT&T: Knowledge‐sharing systems compared within the same organization
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Journal:
Strategic Direction
Strategic Direction (2003) 19 (7): 19–21.
Published: 01 August 2003
... workers Information Management Information technology Knowledge management aims to bring intellectual resources together and make them available for everyone in the organization. As well as broadening horizons, knowledge management systems can help break down organization barriers, which leads...
Journal Articles
Looking at the world’s most effective policies for the e‐economy: Driving the UK into the future
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Journal:
Strategic Direction
Strategic Direction (2003) 19 (3): 33–35.
Published: 01 April 2003
... Information technology Central government Policy Despite the Internet boom and bust, the e‐economy is the future, and many national governments have recognized this fact. In the UK, the British Government’s Office of the e‐Envoy (OeE) is leading the drive to get the UK online, and to ensure...
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