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Keywords: Job burnout
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Journal Articles
Journal:
Strategic Direction
Strategic Direction (2014) 30 (7): 31–33.
Published: 03 June 2014
... Purpose – The purpose of this paper is to examine the effects of job burnout on front-line employee performance in the banking industry. Design/methodology/approach – This paper analyzes questionnaires reporting on levels of exhaustion and disengagement (key features of burnout) together...
