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Journal Articles
Amazon apologizes: Crisis response defuses Kindle copyright row
Available to Purchase
Journal:
Strategic Direction
Strategic Direction (2013) 29 (7): 10–12.
Published: 14 June 2013
... their servers after discovering that the third‐party seller did not own the copyright – so legally, the books should never have been sold. Kindle owners who had bought and downloaded them were given a refund, but were – to say the least – surprised when books vanished from their Kindle e‐book reader...
