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Keywords: Knowledge management
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Journal Articles
Strategic Direction (2025) 41 (11): 1–4.
Published: 22 October 2025
... and places the articles in context. Findings With firms increasingly collaborating with different external entities, effective knowledge management ( KM ) strategies are needed to make open innovation ( OI ) successful. Companies must ensure strategies reflect the blend of codification...
Journal Articles
Strategic Direction (2025) 41 (9): 4–5.
Published: 20 October 2025
... Knowledge management Business performance Digital transformation Ambidextrous learning Organizational goals and objectives have shifted so much within the last few years. Previously, the focus was on profit, and this dictated the actions and projects that the organization undertook. While profit...
Journal Articles
Strategic Direction (2024) 40 (12): 11–12.
Published: 25 November 2024
... and places the articles in context. Findings ChatGPT has the potential to be a significant tool in knowledge management for organizations looking to upskill employees and boost performance, but until hallucinations and inaccuracies in responses are addressed it will not be suitable for largescale use...
Journal Articles
Strategic Direction (2024) 40 (11): 31–32.
Published: 25 November 2024
... and places the articles in context. Findings Malaysian SMEs are faced with the challenge of boosting competitive advantage through the adoption of sustainable performance practices and green innovation to support the wider Malaysian economy. Knowledge management is viewed as the key to success here...
Journal Articles
Strategic Direction (2024) 40 (4): 26–27.
Published: 10 April 2024
... rights only Leadership Knowledge management Human capital The business environment has grown increasingly competitive, and with that many organizations have invested in innovative solutions to gain a competitive advantage. In many cases, the products and services offered by competitors...
Journal Articles
Strategic Direction (2023) 39 (12): 3–4.
Published: 03 November 2023
... and places the articles in context. Findings Whilst there is an expectation for there to be a connection between sustainability strategies in firms and their knowledge management practices, this appears not to be the case. Originality/value The briefing saves busy executives, strategists...
Journal Articles
Strategic Direction (2023) 39 (12): 13–16.
Published: 27 October 2023
... and places the articles in context. Findings Firms can enhance business performance through their innovation capabilities. Optimum results become more attainable when they develop each intellectual capital dimension, increase knowledge management effectiveness and comply with and commit to environmental...
Journal Articles
Strategic Direction (2023) 39 (7): 1–2.
Published: 19 June 2023
... and places the articles in context. Findings This paper identified that knowledge management is essential to encourage an open learning environment where the aspects of the adoption of artificial intelligence can be further investigated. Originality/value The briefing saves busy executives...
Journal Articles
Strategic Direction (2023) 39 (6): 7–9.
Published: 19 May 2023
... and places the articles in context. Findings Firms that increase their ability to innovate can boost performance. Desired outcomes become more attainable if leaders focus on specific dimensions of innovation orientation (IO) in order to positively affect knowledge management (KM) effectiveness...
Journal Articles
Strategic Direction (2023) 39 (3): 18–21.
Published: 28 February 2023
... and places the articles in context. Findings Increased production efficiency and firm performance is attainable for organizations that closely engage with partners and other stakeholders to co-create value. Knowledge management plays a crucial role but requires various potential barriers to be identified...
Journal Articles
Strategic Direction (2022) 38 (12): 13–16.
Published: 21 November 2022
... and places the articles in context. Findings Firm performance can be significantly enhanced through appropriate emphasis on both exploitative and exploratory innovation. Effective knowledge managements help to facilitate innovation ambidexterity, which further benefits from a supportive organizational...
Journal Articles
Journal Articles
Strategic Direction (2022) 38 (9): 30–31.
Published: 01 September 2022
... and places the articles in context. Findings This paper investigates how knowledge management processes can be used to impact a firm's innovative capability and therefore lead to achieving a competitive advantage. Originality/value The briefing saves busy executives, strategists and researchers hours...
Journal Articles
Strategic Direction (2021) 37 (10): 4–5.
Published: 04 November 2021
... in context. Findings: The combination of digital business intensity and knowledge management is a method of gaining competitive advantage through process innovation. Originality: The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best...
Journal Articles
Strategic Direction (2021) 37 (9): 17–19.
Published: 27 September 2021
... saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format. Business agility capabilities IT capabilities Knowledge management With unpredictability very much the norm...
Journal Articles
Strategic Direction (2021) 37 (8): 6–8.
Published: 17 August 2021
... Publishing Limited Licensed re-use rights only Organizational learning Innovativeness Knowledge management Customer-focused strategy Effective management of important knowledge is critical for any firm. Organizational learning (OL) is widely regarded as integral to knowledge management (KM...
Journal Articles
Strategic Direction (2021) 37 (5): 20–21.
Published: 02 June 2021
... data analytics Resource-based view Strategic knowledge Competitive advantage Knowledge management Big data has been a central focus for organizations around the world for the last decade. Yet adequate understanding of the power of big data, and adapting it to specific uses and requirements...
Journal Articles
Strategic Direction (2020) 36 (10): 13–14.
Published: 09 September 2020
... Big Data Knowledge management Dynamic capabilities Organizational capabilities Thematic analysis Big Data capability Big Data has been a hot topic for organizations for several years now, but the understanding of what Big Data is, and how it can be used as a powerful tool, has yet...
Journal Articles
Strategic Direction (2020) 36 (9): 41–44.
Published: 08 August 2020
... Big data Strategy Knowledge management Big data analytics Wide consensus exists that innovation plays a critical role in enabling organizations to remain competitive. And with constant change a defining feature of the contemporary business environment, it has become even more important...
Journal Articles
Strategic Direction (2020) 36 (5): 35–37.
Published: 27 February 2020
... and places the articles in context. Findings It is imperative that firms develop effective knowledge management (KM) systems in order to remain competitive in today’s challenging business environment. By focusing on the different KM constructs and the important associations between, organizations...

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