... to external call centers that essentially functioned within the boundaries of the respective organizations. This innovative approach has enabled banking firms to reduce staffing costs and enhance performance. Business processes Strategic management Operations management Firm boundaries...

..., procedures, tools and strategies for implementation of lean and sustainable operations management. This is encapsulated in the development of a stage-based theoretical model of lean-sustainability. Further, it is proposed that lean implementation and sustainability performance are in fact interlinked...

...?’ ” And isn't there another old saying which sums up the crisis steps? Doesn't a stitch in time save nine? Automotive industry Crisis management Crisis resolution Crisis states Competitive advantage Global auto industry Leadership Operations management Strategy Supply chain management Toyota...

... management Strategy India Operations management Innovation It is common in times of major change for people to turn to history, both to understand current events and in some way interpret the future for themselves and society. Historians and artists tell us there is much to be learned by the lessons...

..., Operations management, Organizations, Productive capacity Distribution management Manufacturing Manufacturing systems Operations management Organizations Productive capacity Article Type: Abstracts From: Strategic Direction, Volume 27, Issue 9 Johanson S. APICS...

... saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format. © Emerald Group Publishing Limited 2011 Project management Operations management Social capital...

... . Integration Innovation Operations management Case studies There are two common refrains when business people reflect on how business academics can help them. One is, “why can't they communicate in simple English?”, and the other is, “I am sure what they do is very worthy and intelligent, but what...

...S.A. Hipsher © Emerald Group Publishing Limited 2010 --> International trade National cultures Operations management South-east Asia Values Article Type: Abstracts From: Strategic Direction, Volume 26, Issue 10 Hipsher S.A. Global Business...

...S. Gupta © Emerald Group Publishing Limited 2010 --> Buffer management Implementation Operations management Performance Pipelines Project management Article Type: Abstracts From: Strategic Direction, Volume 26, Issue 9 Gupta S. Industrial Management...

... Emerald Group Publishing Limited 2008 Automotive industry Corporate strategy Operations management Many people blamed the UK Government. Some the workforce. Others the poorly marketed cars and manufacturing quality. Some, such as TV personality and automotive industry bête noir...

...M. Rudberg © Emerald Group Publishing Limited 2008 --> Corporate strategy Ericsson Factories International trade Management science Manufacturing Operations management Article Type: Abstracts From: Strategic Direction, Volume 24, Issue 5. Rudberg M., West B.M...

...C. Busco © Emerald Group Publishing Limited 2008 --> Accountants Corporate governance Corporate strategy Operations management Plans Article Type: Abstracts From: Strategic Direction, Volume 24, Issue 4. Linking governance to strategy: the role of the finance...

...M. Rudberg © Emerald Group Publishing Limited 2008 --> Corporate strategy Factories International trade Management science Manufacturing Operations management Global operations strategy: coordinating manufacturing networks Rudberg M. , West B.M.  Omega...

... foreign markets with adequate distribution, marketing and retail support. Therefore, it is logical to assume that the three components contributing to international fashion retailer success may be: Fashion Retailing International marketing Operations management United States of America United...

... only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format. © Emerald Group Publishing Limited 2006 Lean production Operations management Aerospace industry Product development Organizational culture Management techniques While...

... resonance NMR magnet. This year the company has announced the launch of a new, and world first, cryogen‐free technology for NMR. Innovation World class manufacturing Lean production Operations management Design for assembly © Emerald Group Publishing Limited 2005 Most recently...