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Keywords: Performance improvement
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Journal Articles
Great customer service leads to more effective sales efforts: Results from a survey of Brazilian salespeople
Available to Purchase
Journal:
Strategic Direction
Strategic Direction (2018) 34 (9): 7–9.
Published: 14 August 2018
... bottom line. Sales management Customer service Performance improvement Organizational strategy There are various aspects to having an effective strategic approach to dealing with breakdowns in the service you offer. Firstly, just having a strategy has an influence on the customer – i.e...
