... only Strategic management Business strategy Electronic commerce Physical platform Virtual platform Retail industry Since the internet became the greatest competitor in retail dominance for bricks and mortar stores, the fight between physical and virtual platforms has been rolling...

...Poorni Sakrabani; Ai Ping Teoh; Azlan Amran Purpose The Malaysian retail industry, which contributes toward almost 45 per cent of the country's Gross Domestic Product (GDP) is on a downward trend. As such, the main purpose of this study is to improve the performance of the Malaysian retail...