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Keywords: Service levels
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Journal Articles
Journal:
Strategic Direction
Strategic Direction (2008) 24 (7)
Published: 23 May 2008
... excellence and competitive advantage, this being a key dimension of strategic alignment. ISSN:0960-4529 Reference: 37AE147 DOI: 10.1108/09604520810842812 Keywords: Airlines, Empowerment, Selection, Service levels,Strategic alignment, Training © Emerald Group Publishing Limited 2008...
