... and places the articles in context. Findings This paper identified that agile characteristics can improve total quality management within a business. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent...

... to maximize performance improvements. © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Lean manufacturing Agile manufacturing Total quality management Just-in-time Ongoing improvement is essential if today’s business organizations are to meet...

... pertinent information and presenting it in a condensed and easy‐to‐digest format. Performance management Action research Total quality management Just in time However, despite the broadness of the TQM approach, it hardly qualifies as an integrated framework; rather, it is has become...

... the articles in context. Findings The total quality management (TQM) movement emerged from something of a crisis of confidence of western business during the 1980s. A dismissed foe in Japanese industry had by then firmly entrenched itself in the heartland markets of consumer durables, automobiles...

... and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format. © Emerald Group Publishing Limited 2005 Project planning Total quality management ISO 9000 series Leadership Automotive industry...

... process. It was later extended to services. So why should a twenty‐first‐century CEO pay attention to a total quality management (TQM) tool that sounds distinctly middle aged? Practical implications Provides strategic insights and practical thinking that have influenced some of the world's...

... the company’s TPM journey and its effect on employees throughout the organization. © MCB UP Limited 2003 Total productive maintenance Total quality management Productivity Quality Employee development Perception The reduction and, hopefully, eventual elimination of waste and its associated...

... Total quality management Organizational change Australia MaST The history of human endeavor reveals that change can take place in unorthodox ways. A move to implement change in one direction can sometimes suggest a way forward down a completely different route. The same is true...

... were measured. Due to a merger three years into the scheme, the organization was involved in a massive business restructuring plan which was incorporated within the TQM project. Sustaining is success © MCB UP Limited 2002 Leadership Quality Total quality management Organizational...