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Keywords: US Postal Service
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Journal Articles
Journal:
Strategic Direction
Strategic Direction (2003) 19 (1): 5–8.
Published: 01 February 2003
... When Bill Henderson, postmaster general of US Postal Service (USPS), turned up at the Tour de France in July 1999, things could not have been better. After making loss upon loss, his organization had finally turned things around. USPS was in profit with a strategic five‐year plan that was set...
