... and places the articles in context. Findings The work by Konalingam et al. demonstrates how customer-perceived value is a reliable indicator of successful business-consumer relations, and mediates the relationship to build customer loyalty. Originality/value The briefing saves busy executives...

... and places the articles in context. Findings In the current market, digital transformation is increasingly becoming expected of businesses in traditional industries. These transformations can either create or destroy value, based on the friction it creates and how business employees understand and accept...

... and places the articles in context. Findings – Delivering value to customers is undoubtedly one of the main determinants of business success. Organizations able to constantly meet this objective are best positioned to survive and prosper over the longer term. Failure invariably means a place among...

...J.F. de Carvalho Rezende © Emerald Group Publishing Limited 2011 --> Management control Performance Strategy Value Article Type: Abstracts From: Strategic Direction, Volume 27, Issue 7 de Carvalho Rezende J.F. and Ramos Nogueira A.R. Latin American Business...

... comments and places the articles in context. Findings The paper highlights the view that the time has now surely arrived when a new generation of entrepreneurs is needed, men and women whose view of business contains social and environmental as well as economic values: in other words, social...

...R. Messer The internet has rapidly become both a facilitator and enabler for the exchange of information. Today’s knowledge workers create, manage and actively exchange information while producing value for their companies. In doing so, they have become the primary business assets of the new...