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Keywords: 关系质量
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Journal Articles
Journal:
Spanish Journal of Marketing - ESIC
Spanish Journal of Marketing - ESIC 1–29.
Published: 18 February 2026
... extendida Congruencia con la realidad Calidad del servicio electrónico Calidad de la relación Compromiso del cliente 扩展现实 现实一致性 电子服务质量 关系质量 客户参与 The trajectory of e-commerce is poised for substantial growth, with an annual growth rate of 9.49% (CAGR 2024–2029), projecting a market...
Journal Articles
Journal:
Spanish Journal of Marketing - ESIC
Spanish Journal of Marketing - ESIC (2023) 27 (1): 39–59.
Published: 01 February 2023
... de marca. 目的 品牌中心性是一种类似于宗教的品牌-客户关系, 指的是一个品牌在消费者生活中处于中心或核心的程度。虽然它在快速时尚行业中的作用很突出, 但它的驱动和影响还没有得到全面的研究。本研究调查了三个心理驱动因素(即时尚意识、长期购物取向和自尊心)、一个行为驱动因素(即平均购物频率)、品牌中心性和快时尚行业的关系质量之间的关系。 设计/方法/途径 对250名快时尚消费者进行了调查, 并使用部分最小二乘法-结构方程模型(PLS-SEM)来分析数据。 结果 研究表明, 时尚意识和长期购物取向与品牌中心性呈正相关, 而自尊心与品牌中心性呈负相关。研究结果还显示...
