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Keywords: Fake reviews
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Journal Articles
Ranking of motives for posting fake reviews
Open Access
Journal:
Spanish Journal of Marketing - ESIC
Spanish Journal of Marketing - ESIC (2025)
Published: 02 September 2025
...Anjali Thukral; Nidhi Aggarwal; Chand Prakash Saini; Pooja Kapoor Purpose Prior research has investigated the motivations behind posting fake reviews however, a ranking mechanism is required to determine the prominence of these motives. This paper aims to address this gap by identifying...
Journal Articles
The influence of eWOM. Analyzing its characteristics and consequences, and future research lines
Open Access
Journal:
Spanish Journal of Marketing - ESIC
Spanish Journal of Marketing - ESIC (2021) 25 (2): 239–259.
Published: 04 August 2021
... is the receiver characteristic that most influences their attitudes and behavioral intentions. In addition, the study highlights four relevant aspects for future research. First, more research into online fake reviews is needed to better understand sender motivations. Second, companies should actively manage...
