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Keywords: Quality management
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Journal Articles
Journal:
Spanish Journal of Marketing - ESIC
Spanish Journal of Marketing - ESIC (2018) 22 (1): 83–102.
Published: 25 April 2018
... (for both commercial and non-commercial purposes), subject to full attribution to the original 43 publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Quality certification Quality management Hotel chains Certification...
