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Keywords: Servicio al Cliente
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Journal Articles
Journal:
Spanish Journal of Marketing - ESIC
Spanish Journal of Marketing - ESIC (2026) 30 (3): 350–374.
Published: 02 September 2025
... of the CC BY 4.0 licence. Artificial intelligence Customer service Customer experience Bibliometric analysis Thematic analysis Inteligencia Artificial Servicio al Cliente Experiencia del Cliente Análisis Bibliométrico Análisis Temático ：人工智能、客户服务、客户体验、文献计量分析、主题分析...
