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Head count reduction, downsizing, and the elimination of middle management jobs—“Is that all there is?” To many middle managers, Peggy Lee's classic ballad rings painfully true today. The good news is that a growing number of folks‐in‐the‐middle are defying that image and making a big difference in the growth and performance of their colleagues and their companies. We call them Real Change Leaders (RCLs), and you can learn a lot from them.

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