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These brief summaries highlight the key points and action steps in the feature articles in this issue of Strategy & Leadership. Larry Goodson, an S&L contributing editor, is a veteran strategy consultant based in St. Louis, Missouri. He is a Partner at LDGA Consulting, which offers Lean operations and strategy development services (ldgoodson@msn.com).

Stephen Denning

JP Morgan Chase & Co (JPM) is the world's largest bank by market capitalization. However, it is worth only a fraction of tech stocks like Apple and Microsoft.

In February 2022, at a meeting in Florida, major shareholders complained to CEO Jamie...