... of open innovation cannot be realized. Originality/value For corporate leaders, the paper identifies a key first step – to deliver on the promise of open innovation an organization must start by making the change from a competition‐focused, market‐share mindset to a competence‐based mindset...

... become strategic. © Emerald Group Publishing Limited 2005 Outsourcing Sourcing Competences Core workers Operations management When customers call the UK's Co‐operative Bank for account information, they may detect a slight accent among the voices of the company's 2,000 customer...

... on the cutting edge of high tech. © Emerald Group Publishing Limited 2005 Competences Pricing Competitive advantage All companies face the problem that even their most successful products become mature at some point. What should managers do when such commoditization is imminent? Focus...

...Brian Leavy The practice of strategic decision‐making has two major perspectives to help managers create and maintain competitive advantage in the face of a range of business challenges. One stresses market position and the other core competence. (1) Market position – the positioning approach...

... attention has been paid to how e‐business is changing the competencies needed to manage effectively in this new business environment. The authors describe the findings of research by the Accenture Institute for Strategic Change to discover the unique competencies that managers need to excel in the new...