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Keywords: Crisis management
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Journal Articles
Strategy & Leadership (2012) 41 (1): 34–38.
Published: 28 December 2012
...Lau Chee Wai; Winai Wongsurawat Purpose This crisis management case aims to detail how Western Digital lost and regained its position as the world's number one hard disk drive fabricator after disastrous flooding at its Thailand facilities in 2011. Design/methodology/approach...
Journal Articles
Strategy & Leadership (2012) 40 (6): 42–45.
Published: 02 November 2012
... professional competency and learn how the process works. Leadership communications Crisis management Effective communications Imperious leaders Change management Stakeholder communication Communication management BP CEO Tony Hayward faced a crowd of reporters on a Venice, Louisiana dock on May...
Journal Articles
Strategy & Leadership (2002) 30 (2): 21–24.
Published: 01 April 2002
... rallies your stakeholders in an emergency but also gives them confidence you can be counted on as a reliable partner in a variety of futures. © MCB UP Limited 2002 Crisis management Contingency planning Corporate communications Media Corporate image What you say during a crisis...
Journal Articles
Strategy & Leadership (2000) 28 (3)
Published: 01 June 2000
...Jim Kartalia The four building blocks of a reputation management program Crisis management Company image Strategy © MCB UP Limited 2000 --> Jim Kartalia Abstract Reputation management is a critical part of any company's strategic plan. Reputation...
Journal Articles
Strategy & Leadership (2000) 28 (3): 4–11.
Published: 01 June 2000
... a company’s reputation. Companies Crisis management Corporate image Planning © MCB UP Limited 2000 Employees would prefer to work for a good company, and I do not know of any company in the world that is not struggling with attracting and retaining the best people. We have learned...

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