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Keywords: Perception
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Journal Articles
Social media, reputation risk and ambient publicity management
Available to Purchase
Journal:
Strategy & Leadership
Strategy & Leadership (2010) 38 (6): 43–49.
Published: 09 November 2010
... the organization is in terms of reputation risk. Organizations Perception Corporate communications strategy Risk management Strategic management Case 1: When one of the world's biggest air carriers, United Airlines, refused to compensate a passenger who was a professional musician for breaking...
Journal Articles
Defining customer value as the driver of competitive advantage
Available to Purchase
Journal:
Strategy & Leadership
Strategy & Leadership (2010) 38 (5): 20–25.
Published: 07 September 2010
...@gmail.com © Emerald Group Publishing Limited 2010 Competitive advantage Competitive strategy Brands Consumer behaviour Perception Product positioning A manufacturing executive presenting an analysis of his unit to colleagues at an in‐house seminar recently reported that a major...
