Outsourcing is here to stay

Elaborates on a survey (1995‐96), undertaken by PA Consulting Group on outsourcing, published in June 1996, which canvassed over 1,000 directors and senior managers in major organizations in eight countries: Australia, Denmark, France, Germany, Hong Kong, New Zealand, the UK and the USA. Chronicles that PA forecast a 46% rise in outsourcing by 2000, and lists the areas of significant rise as: IT services; property services; and catering. Concludes that companies who benefit from outsourcing are the ones who look at the business process as a whole; look to the long term; and invest time, money and energy in the supplier/client relationship.