Leaders are made not born

Argues that, in today's business climate, three levels of leadership are now emerging which replace single leaders, they are: team leaders — responsible for between 8 and 12 people; operational leaders — responsible for a sizeable area of the business; and strategic leaders — responsible for the whole organization. States that leaders cannot avoid being some kind of example but it is up to the individual's discretion whether it is a good or a bad example.