Organizational learning starts at the top Available to Purchase

States that personal development activities are not integrated with the development of organizational structures and processes. Contends that people running organizations need two key skills — learning continuously, and giving direction — most people at the top have not been trained in these, and are uncomfortable giving direction. Chronicles that the figures used by way of explanations are very instructive. Concludes that the key message from first to last is that independence of thought is demanded from all directors, both non‐executive and executive board members.