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Discusses the works of Chris Argyris and Donald Schon and, in particular, single‐ and double‐loop learning. Contends that it is the brightest people who find it most difficult to learn, as they have never developed a tolerance for feelings of failure — because they have not had much experience of such feelings. Posits learning to reason productively requires courage because home truths may well emerge — but experience shows it is worth persisting with.

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