Don't underestimate the role of tacit knowledge Available to Purchase

Concentrates on the concept of tacit knowledge and believes that its role within organizations is underestimated and its effects, for both good and ill, seriously misunderstood. States that, in a business context, tacit knowledge exists at two levels: individual level and organizational level. Uses figures and tables to emphasize arguments within. Warrants that the active management of tacit knowledge should be assured.