...T Kippenberger Proclaims much depends on managers’ capacity to move to a dynamic form of control that is the antithesis of routine management. States the era of mass production was at its peak in the 1950s and 1960s, which saw jobs become standardized and management tasks more specialized...

...J Boyd.; B Gould. Argues that staff groups use their expertise to consolidate, control and centralize power — becoming involved in an unsatisfactory cycle of doing what they think will be best. Previously, staff groups justified themselves by listing activities — rather than by specifying the value...