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Keywords: Customer loyalty
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Journal Articles
Journal:
The Antidote
The Antidote (1996) 1 (2): 16–18.
Published: 01 August 1996
... price‐hop, plus higher production line costs — all of which lead to the company being worse off and prospects damaged in the long‐term. © MCB UP Limited 1996 Stakeholders Customer loyalty Customer satisfaction Customers Customer service ...
