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1-4 of 4
Keywords: Customer satisfaction
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Journal Articles
Journal:
The Antidote
The Antidote (1998) 3 (5): 31–32.
Published: 01 August 1998
.... Lists ten inter‐related steps, which, together, function as a whole to bring about total customer satisfaction © MCB UP Limited 1998 Service quality Customer satisfaction Customer service ...
Journal Articles
Journal:
The Antidote
The Antidote (1998) 3 (5): 38–39.
Published: 01 August 1998
... Customer satisfaction ...
Journal Articles
Journal:
The Antidote
The Antidote (1997) 2 (5): 29–32.
Published: 01 September 1997
... Value chain Customer service Customer satisfaction Post‐industrial society Thinking styles ...
Journal Articles
Journal:
The Antidote
The Antidote (1996) 1 (2): 16–18.
Published: 01 August 1996
... price‐hop, plus higher production line costs — all of which lead to the company being worse off and prospects damaged in the long‐term. © MCB UP Limited 1996 Stakeholders Customer loyalty Customer satisfaction Customers Customer service ...
