Keywords: Marks & Spencer
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Journal Articles
The Antidote (1997) 2 (6): 32–36.
Published: 01 November 1997
...T Kippenberger Concentrates on Marks & Spencer, which is frequently quoted as a textbook example of good management practice — although started in 1884 by a man who could neither read nor write English (Michael Marks, 19, a Russian émigré). Gives full descriptions of how the business started...
Journal Articles
The Antidote (1997) 2 (1): 9–11.
Published: 01 February 1997
... is ‘what to do’ — especially in previously successful companies who have faced stagnation. Reasons this is because the organization's assumptions no longer fit reality regarding the organization's foundations. Uses three case studies of top companies (Marks & Spencer, IBM and General Motors) to explain...

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