...Enkeleda Lulaj Purpose This study aims to empirically investigate how citizens' corporate social responsibility (CSR) expectations shape corporate financial reputation (CFR), and whether this relationship operates directly or through corporate reputation and trust (CRT). Design/methodology...

...Yuanxin Fu; Shaolin Wang; Shengyang Wang; Siyu Chen; Bolin Jiang Purpose This study aims to investigate how corporate greenwashing behavior undermines corporate reputation through the lens of information disclosure quality, with a focus on heterogeneous effects across ownership types, lifecycle...

... of equality and friendliness among its members. This can serve as an incentive for employee retention and an invitation to promote these values externally, ultimately enhancing the company’s reputation. This study examined the influence of social responsibility practices on corporate reputation...

... and aims to deepen the understanding of the relationship between corporate social responsibility (CSR), perceived crisis response and corporate reputation. Design/methodology/approach This study draws on legitimacy theory and attribution theory, adopting a quantitative design. In detail, a moderated...

... was developed to collect data from 250 bank customers living in a major city situated in the northern part of India. The analysis was conducted using structural equation modelling. Findings The findings of the study demonstrate that extrinsic motives, intrinsic motives, CSR impact and corporate reputation...

...Abosede Ijabadeniyi; Jeevarathnam Parthasarathy Govender Purpose The appraisal of corporate reputation based on third-party corporate social responsibility (CSR) indices appears to have been institutionalized. The endorsement of such an approach by sustainability custodians and influencers...

...Le Xu; Yue Zhao; Chen Wang; Ajay Rama Ponnapalli Purpose While the link between corporate social responsibility (CSR) and corporate reputation (CR) has been well-established in the prior literature, studies that identify boundary conditions to better understand how CSR matters for CR in the eyes...

... with social responsibility activities to improve their reputation with investors. Originality/value Many articles test the effect of ESG on financial performance and the role of financial performance on stock price. This paper is unique in that it measures the impact of CSR on corporate reputation using...

.... The purpose of this paper is to investigate the effects of CSR on corporate reputation and customer loyalty. Design/methodology/approach This paper used a survey to assess consumers’ perception regarding CSR activities from non-life insurance industries. The questionnaires were administered to consumers...

... the mediator role of company reputation. Originality/value This study tests and confirms that corporate reputation plays a mediator role along the paths from CSR and OSQ to affective commitment. Also, this study expands the traditional view of CSR’s and OSQ effect on customers and suggests that CSR and OSQ...

... ground, but an effort has been made to identify the impact of CSR on cross-buying intentions through corporate reputation and relationship quality. Like other industries, the Indian banking industry has also witnessed a balance between its social-environmental responsibilities and its clearly defined...

...Turhan Erkmen; Emel Esen Purpose – The purpose of this study is to examine the role of trust to managers on the relationship between corporate reputation practices and employees’ course of actions to customers in airline sector. Design/methodology/approach – A research questionnaire which...

... A survey consisting was conducted and a structural equation model was used to test the relationships among constructs. An instrument to measure CSR practices focusing on CSR relational, CSR ethical/moral, and CSR discretionary is developed to evaluate impacts on corporate reputation, culture...