Judy was a high-performing professional manager who was with her company for 15 years and was a manager for six. She was a confident, positive, and happy person but recently lost her confidence in herself and her abilities. She dreaded going to work because she never knew what she would face from her boss, Dennis. Dennis was a brilliant man who was recently promoted to Senior V.P. He was condescending, and he humiliated people in public. Complaints to the CEO and a harassment claim produced no results. Dennis did the CEO's dirty work and served a role needed in a fast-paced and profit-driven corporate culture. Judy enrolled in an MBA program to build her resume and her self-confidence. She faced a critical juncture in her career. Should she quit, transfer, complain to HR, or confront Dennis?
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1 May 2010
Case Study|
May 01 2010
Judy's Defense: One Workplace Bully Is One Too Many
Andra Gumbus, Ed.D.;
Sacred Heart University
Contact the author at gumbusa@sacredheart.edu.
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Christopher C. York, MA, JD;
Christopher C. York, MA, JD
Sacred Heart University
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Carolyn A. Shea, JD
Carolyn A. Shea, JD
Sacred Heart University
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Contact the author at gumbusa@sacredheart.edu.
Publisher: Emerald Publishing
Online ISSN: 1544-9106
© Emerald Group Publishing Limited
2010
Emerald Group Publishing Limited
Licensed re-use rights only
The names of the individuals in this case have been changed to protect their privacy. Events occurred as described.
The CASE Journal (2010) 6 (2): 35–40.
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Citation
Gumbus A, York CC, Shea CA (2010), "Judy's Defense: One Workplace Bully Is One Too Many". The CASE Journal, Vol. 6 No. 2 pp. 35–40, doi: https://doi.org/10.1108/TCJ-06-2010-B003
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