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Keywords: Customer segmentation
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Case Studies
Case Provider:
The CASE Journal
The CASE Journal 1–11.
Published: 12 February 2026
... the market and segmenting customers in relaxed, uncertain, or seasonal markets, particularly within the larger South Asian or emerging economy tourism systems. The case poses strategic questions on brand identity, customer segment prioritisation, hybrid service models and stakeholder pressures, making...
Case Studies
Case Provider:
The CASE Journal
The CASE Journal (2017) 13 (4): 546–560.
Published: 03 July 2017
... re-use rights only China Supply chain management Service operations Customer segmentation 1. Prior to 2003, ATD had no service center in Asia. The only repair center was located in the USA. Figure A1 Figure A2 Figure A3 Figure A4...
