Keywords: Procurement
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Case Studies
Case Studies
Case Provider: The CASE Journal
The CASE Journal (2024) 20 (2): 384–404.
Published: 11 August 2023
... procurement/sourcing process, software and technical problems, as well as other project management issues. Problems became so severe in 2011 that the service provider was hit with a penalty and had to make critical project improvements. Would these accountability measures prompt the service provider...

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