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The case study investigates the leadership challenges in a healthcare facility/hospital in public health. It traces the evolution of Dr Meena Sharma (Dr Meena), a leader in the government hospital ecosystem facing challenges such as infrastructural deficiencies, workforce deficit, healthcare bureaucracy and heavy patient load. This first-generation medical practitioner, who transitioned from a private to a governmental practice, juggles balancing her demanding clinical practice, administrative and teaching responsibilities in the government hospital with her family responsibilities. However, in the wake of the upcoming inspection for LaQshya certification – Labour Room and Quality Improvement Initiative – by the Ministry of Health...

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