Instruction Manual: Maggie Timoney of Heineken: shattering the glass ceiling and forging a new path

The case “Maggie Timoney of Heineken: Shattering the Glass Ceiling and Forging a New Path” traces the career of Maggie Timoney (Timoney) (she), the CEO of Heineken USA (HU) – a subsidiary of Dutch multinational brewing company Heineken N.V. (Heineken). The case starts by documenting the early life experiences of Timoney that were thought to have shaped her thinking and strategic capability. It then describes in detail the 25+ years of her career at Heineken, wherein she held several senior positions and worked in various global offices of Heineken. Timoney had a leadership style that was transformational, collaborative and inclusive....