Teaching Note: MiDArq solutions vs. the gig economy: a fight to keep talent

MiDArq Solutions, a well-established software house in Karachi, Pakistan, had earned a reputation for innovation and excellence under the leadership of its dedicated CEO, Shariq. Over the years, he had tirelessly built the company from the ground up, overcoming financial struggles, personal sacrifices and industry challenges. However, in September 2022, an alarming trend emerged: projects were delayed, milestones were missed and overall performance had declined. As Shariq was preparing for an important international client meeting, a series of unexpected resignation emails from key creative and technical employees disrupted his focus. Within moments, it became evident that MiDArq Solutions was on...