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This case examines the dilemma faced by Ashish Mehta, co-founder and director of technical strategy at Phot1 Energy Private Limited (Phot1 E). Phot1E is a manufacturer of high-grade, efficient and sustainable battery packs. Mehta faces a critical dilemma two years after its inception. The company has made significant developments in creating cutting-edge battery technology but has struggled to gain traction in a competitive market. Despite their high-quality customisable battery packs holding immense potential, their small manufacturer (e-bicycle and e-rickshaw) considers these battery packs as expensive. In addition, the large-scale manufacturers (electric cars and scooters) prefer European suppliers for quality concerns....

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